Emergency Medical Services
We’re with you by phone 24/7
We are here for you – anywhere, all the time
We’re committed to your health and safety! Despite the current security situation, our team at Meuhedet will continue to deliver reliable and effective medical services, following the guidelines set by the Homefront Command and Health Ministry. Your well-being is our top priority!
See a list of our Urgent Care Centers.
For Meuhedet members with disabilities – Meuhedet’s Emergency Services
Call Centers-
Hybrid Urgent Care – continues operating 24/7
Get medical services, even at night, without visiting the Emergency Room by calling *3833 extension 1.
24/7 Emotional Support and Counseling Call Center
Given the current situation, we offer a counseling and emotional support line staffed by caring social workers and psychologists to help whenever needed.
📞Talk with us at *3833 | Ext. 8
Meuhedet “Junior” Call Center – available 24/7
Our pediatric staff is available at our dedicated call center *3833 Extension 4.
Our Obstetrics and Pregnancy Call Center is open from 08:00 to 24:00, with a caring team of nurses and midwives available at *3833 Extension 4.
Meuhedet Senior Citizens Call Center – available 24/7
Our dedicated call center for individuals age 75 and older offers a range of medical services, emotional counseling, and social support.
Call 076-8134343. Staff is available to assist 24 hours a day, 7 days a week in Hebrew and Arabic.
During regular hours, we also offer English, French, and Russian language assistance.
Stay informed about the operating hours of our various clinics and services-
In Meuhedet’s app or website.
By calling our nationwide call center at *3833.
*Dialysis centers will operate in accordance with civil defense policies. Please call before your arrival.
Meuhedet Pharm
1. Medications are delivered nationwide at no additional cost. Please refer to the Meuhedet Pharm application and website for details on our delivery policy and service conditions.
2. Medications, toiletries, and cosmetics
3. Order online via the website or app – Meuhedet Pharm
The Specifics of Our Various Services
Hybrid Urgent Care
Urgent medical care by videoconference – with our pediatric and family medicine specialists.
- Operates 24/7
- Suitable for urgent cases that are not life-threatening
- Access is via the Meuhedet app or call center
See our Urgent Care Centers
Additional information concerning our hybrid emergency and urgent care centers
Our call center offers the following services
- Making an appointment
- Information concerning the distribution of available services
- Emergency and urgent care services – medical referral to our hybrid emergency center
- Tel Pharm – assistance in ordering medications
- Information regarding the website and application
- Physician house calls
- Emotional counseling and contact with the relevant treatment staff
- Written communications and other means of contacting the call centers
- Ordering a ticket/temporary approval to visit a doctor who works outside the HMO.
- Dental call center
Meuhedet’s “Junior” Call Center
- Board-certified pediatricians and pediatric nurses are available for your children, 24/7, from anywhere.
- For ages 0-18
- Call 3833, ext. 4, followed by ext. 1
- Or via Meuhedet’s “Junior” app.
Obstetrics and Pregnancy Call Center
The call center offers a telephone and videoconference service provided by expert gynaecologists, ensuring a high level of availability.
- Digital appointment service
- Comprehensive treatment for each referral
The Obstetrics and Pregnancy Call Center
House Calls for Meuhedet “Sea” Clients
- Available Sunday – Thursday from 19:00 to 07:00 the next morning
- Shabbat and Holidays – throughout the entire day
- Payable services for a fee of only NIS 41 (refundable from the HMO)
- To request a house call, dial *6101 or *9101
- Mention that you are a Meuhedet “Sea” Client – and the doctor is on his way.
* Reserve a videoconference with a family physician, pediatrician, gynaecologist, dermatologist, consulting specialists, a psychiatrist, dietitian, or a nurse for pregnancy counseling, a social worker, or a pharmacist for counseling. Make an appointment.
* Make an online request to your family physician, pediatrician, or gynaecologist: for requests to your doctor, prescriptions, medical referrals, and approvals online. To make an online request, click here.
* Hybrid Tyto: Use your Hybrid Tyto device for a variety of tests and examinations during your digital doctor visit in our hybrid urgent care center or with your family physician. Read more about how to purchase a Tyto.
* Hybrid Commitment to Pay: Generate a quick commitment to pay without visiting your clinic, in four clicks on your phone or computer, the moment you receive a medical referral from your family physician. Read more here.
* Online Refunds: Refunds can be received without visiting your clinic through a short, simple, and user-friendly digital process on the website’s personal zone or in our Meuhedet app.
* Remote Speech Therapy with a Meuhedet speech therapist is available through a dedicated application. Read more here.
* Remote Physical Therapy with a Meuhedet physical therapist is available through a dedicated application. Read more here.
For your health, we ask that you follow and comply with the various guidelines.
Remember, we are here for you and will continue to update you as additional updates become available.
Wishing your full health,
Meuhedet.
For your information,
In cooperation with local authorities, we are opening clinics and facilities equipped with generators to support oxygen concentrators and other essential electrical medical devices when needed. We proactively reach out to patients.
We are here for you for any questions or requests for assistance.
You can also contact us for more information by calling *3833.
